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Maui Motorhomes AU

Maui Branch Locations and Facilities
Maui has dedicated branches in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Hobart, Melbourne, Perth and Sydney.

All locations offer free luggage storage facilities for hires returning to the same branch. Should you wish to carry your suitcases with you, collapsible soft baggage is recommended, as it is easily stored in the motorhome.

Comfortable couches, TV/video, toilets, showers and towels are available in most branches, allowing you to freshen up and relax before your travels.

Touring Information
All Maui customers receive a complimentary travel wallet which includes:
Road Map
BIG 4 Holiday Park Guide
Safe Driving Information
Super Saver Discount Voucher book offering discounts on Holiday Parks, popular attractions, tours and activities Australia-wide

Branches have a good supply of complimentary tourist information and staff are happy to offer tips.



There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Maui Motorhomes AU insurance

Inclusions Estimated retail value per hire Campervan
$7500
Inclusive Pack The Bundle Express Return Pack
Vehicle Liability $7500
(debited to credit card)
   √      
Liability Reduction Option
(Liability reduced to Nil)1
$45 per day      
Single vehicle rollover cover2 $100    √    
WiFi, including 1GB of data $95    
Extra Driver Fees $10    
Linen exchange $50    √  
Picnic table $25    
Picnic chairs
(chairs per person travelling)
$18    √  
Baby / Booster seat - on request
(Cannot be fitted in some vehicle categories)
$36    
Portable fan heater if required $16    
Return gas bottle empty $30 - $50        √
Return fuel tank empty $100        √
Toilet & Waste Water Emptying Service3 $50      
Express key return        
1 Liability Reduction Option: Reduces Vehicle Liability to Nil
2 Single vehicle rollover cover: The customer will not have to pay for the cost of any damage attributed to an accidental single vehicle rollover.
3 Toilet Emptying Service: Only available at Cairns, Melbourne and Sydney branches
4 Express key return: In conjunction with Liability Reduction Option or the maui Inclusive Pack.
5 Express Return Pack: Pricing and inclusions are subject to change.


VEHICLE LIABILITY AND LIABILITY REDUCTION OPTION

Personal injury is covered in most cases through Registration Third Party insurance. Maui does not accept any liability for personal injuries sustained during the rental nor for any loss or damage to any personal belongings or property of the customer (or any person or entity related to the customer). Maui strongly recommend that all people travelling in Australia take out personal travel insurance.

In the USA a liability is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a third party. The hirer is responsible for the first $7,500 (“the liability”) of the cost of any damage to third party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘Exclusions’. This also includes the cost of the daily rental for the period the vehicle is being repaired. In addition to these costs, an administration fee of $60 may apply, per claim. The liability applies in respect of each claim, not rental. The $7,500 liability can be reduced by purchasing the Liability Reduction Option or the maui Inclusive Pack.

1 Liability Reduction Option
Cost per day                                            Liability reduced to
$45 (maximum charge $2,250)           NIL

When the Liability Reduction Option has been purchased, the hirer will have no liability at all with the exception of the ‘exclusions’.

The maximum public liability is $20,000,000, sub limits may apply. Please note that the maximum public liability may change during the course of the year for which these terms apply.

MAUI STRONGLY RECOMMENDS OUR CUSTOMERS TAKE THE MAUI INCLUSIVE PACK FOR TRAVEL WITH PEACE OF MIND.

Liability Deposit
If the Liability Reduction Option or the maui Inclusive Pack is not taken, the customer must pay the Liability Deposit. The Liability Deposit is $7,500 and is applicable regardless if the hirer has purchased private travel insurance.

The customer must provide a valid credit card to pay the Liability Deposit and the amount will be debited to the customer’s credit card on the day of vehicle collection. The credit card holder must be present and able to sign for the Liability Deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. Any type of pre-paid travel card is not acceptable as a means to provide a Liability Deposit.

The Liability Deposit is subject to a 2% credit card administration fee in addition to the Liability Deposit amount when the credit card used is either a Visa or MasterCard, or 5.3% when the credit card used is American Express. The credit card administration fees are subject to change.

The Liability Deposit is fully refundable, including the credit card surcharge, if the card used to provide the Liability Deposit is a Visa or MasterCard credit card, provided the Vehicle is returned undamaged. maui recommend that customers use a Visa or MasterCard credit card for the Liability Deposit, as the credit card administration fee that applies when using American Express is not refundable.

Exclusions
The Liability Reduction Option will not apply and the customer is responsible for all costs arising out of, or incurred in connection with:
1. Any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs and negligence resulting in damage to the hired vehicle or third party vehicle/property.
2. Any loss or damage to personal belongings or property of the customer (or any person or entity related to the customer). Maui recommends the customer does not leave valuables in the vehicle and that they take out personal travel insurance.
3. Any damage where the customer is charge by local authorities for being careless, showing gross negligence or wilfulness in failing to abide by the local road rules, resulting in damage to the hired vehicle or third party vehicle/property.
4. Retrieving or recovering a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway and/or has been abandoned.
5. Replacing keys, which have been lost or stolen, or retrieval of keys which have been locked in a vehicle.
6. Overhead and underbody damage to the vehicle however caused, except where Liability Reduction Option or the maui Inclusive Pack has been purchased.
7. Any single vehicle rollover except where the maui Inclusive Pack has been purchased.
8. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
9. Damage caused by drivers not identified on the rental agreement and/or drivers whose licence has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.
10. Any damage caused to the vehicle due to the use of snow chains.
11. Any damage associated with the incorrect use of fuel (fuel being diesel or petrol), which includes Bio-Diesel which should not be used, or water or other contamination of fuel.
12. Any water related damage which includes, but is not limited to, vehicle submersion, contact with salt water, creek or river crossings, driving through flooded areas and beach driving.
13. The customer has fitted accessories (as provided by maui or otherwise) to the vehicle incorrectly or otherwise in a manner which causes damage to the vehicle, the accessories or any other vehicle or property.
14. Using the vehicle in contravention of any legislation or regulation controlling vehicular traffic.
 
 
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